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Automatic Gate Sales, Service,
Repair & Installation

Have These 4 Pieces of Information Ready Before You Call for Automatic Gate RepairAutomatic gates offer a stylish and secure entranceway to any property. It’s also very convenient, automatically opening while the driver waits, saving the time and effort needed to manually open and close the gate.

Of course, an automatic gate is situated outside so it faces all kinds of elements. It’s also being used every day, so the mechanisms and motors are susceptible to wear and tear, meaning an automatic gate often suffers from operating problems that may require professional repairs.

When it comes to getting repairs, you always want the job to be done as quickly as possible, so it helps to have some information ready before you call for repairs. This will help the repair company identify the problem you’re having and make it easier to get a quick solution.

Be sure to have these 4 pieces of info ready before calling for an automatic gate repair:

What the Problem Is

It seems obvious but you should always have information on what the problem is with the gate. For instance, is it not opening or closing? Does the gate stop halfway as it opens? Is it making strange noises or producing an odd smell? Is the remote controller not working?

There could be any number of reasons that your gate isn’t working properly and the repair company will know what to look out for. So, by giving them a quick rundown of the problem you are facing they can identify the cause and how to fix it.

Gate Type

There are various types of automatic gates and some problems are exclusive to each type. Therefore, you want to have the information on what type of gate you have installed so that the repair company knows exactly what they are dealing with.

For example, problems with an automatic sliding gate often relates to the gate track. It could be a problem specific to sliding gates, such as clogged gate track, or more general automatic gate problem such a faulty motor.

Always identify the type of gate you have, such as a swing gate, sliding gate, telescopic gate, or bi-folding gate. This makes troubleshooting quicker and easier for the person on the phone!

Motor Type

You should also have information on what type of motor your gate uses, as different motors have different issues. For example, underground gate motors often get flooded due to poor drainage and/or clogging, which may cause the motor to fail.

There could be any number of electrical or mechanical issues with an automatic gate motor, so it helps to know what type you have so that the repair technician can determine what the cause of the problem might be.

Gate Location

The location of the gate may be at the root of the problem it is having, which is why it helps to have some quick info on where the gate is on your property. For instance, if an automatic gate is located on a slope the motor is under more strain than a gate on level ground, so this could be the cause of the problem.

For top-notch automatic gates for your home or business, Superior Gate Services is the trusted local choice.  To get ideas and to see some recent examples of our work, take a look at our gallery page. When you are looking for a new gate or any related equipment, we welcome you to either contact us through our website or call us at (855) 747-4283 and one of our friendly representatives will be glad to answer any questions you have.

See What Our Customers Are Saying...


Yelp

I have to say that the service at Superior Gate Services was fantastic. Cindy first took my call and was super helpful and friendly.  We just bought a home that has an electric gate and we wanted it repaired and serviced.  She managed to get us into a slot the next day and called that next morning to give us a time range. Great follow-up! Our technician Sean (I hope I remembered his name correctly) was awesome and went through the repairs,  and gave several operating and home maintenance tips to my husband.  This company aims to please on all counts and delivers !!  We will be using them again and would definitely recommend them.


Kathy F - Fallbrook, CA

Superior Gate Services
5
2016-06-21T16:27:20-07:00

Kathy F - Fallbrook, CA

I have to say that the service at Superior Gate Services was fantastic. Cindy first took my call and was super helpful and friendly.  We just bought a home that has an electric gate and we wanted it repaired and serviced.  She managed to get us into a slot the next day and called that next morning to give us a time range. Great follow-up! Our technician Sean (I hope I remembered his name correctly) was awesome and went through the repairs,  and gave several operating and home maintenance tips to my husband.  This company aims to please on all counts and delivers !!  We will be using them again and would definitely recommend them.

I got a quote the same afternoon I inquired, had the gate installed within a week, and Scott and his crew have always gone above and beyond to help out, even reconnecting my garage wires that the dog ripped out when they were just quoting me on the gate. If I've ever had any trouble, they go out of their way to come out promptly and help in anyway they can... Obviously without ever charging me for a visit. Highly recommend!!


Ashley L - San Diego, CA

Superior Gate Services
5
2016-06-21T16:27:47-07:00

Ashley L - San Diego, CA

I got a quote the same afternoon I inquired, had the gate installed within a week, and Scott and his crew have always gone above and beyond to help out, even reconnecting my garage wires that the dog ripped out when they were just quoting me on the gate. If I've ever had any trouble, they go out of their way to come out promptly and help in anyway they can... Obviously without ever charging me for a visit. Highly recommend!!

Nothing but positive things to say about this company. I had called them last week first when my automatic gate stopped working but then remembered that I had a home warranty so told them never mind but then it ended up not being covered. So I emailed them back and they called me the next business day and came over within an hour! Scott came out and told me it just needed some tuning up and the actual opener was in good shape and one of the best ones. So he did a tune up and he helped me change the code for my gate opener!


Megan J - Temecula, CA

Superior Gate Services
5
2016-06-21T16:28:14-07:00

Megan J - Temecula, CA

Nothing but positive things to say about this company. I had called them last week first when my automatic gate stopped working but then remembered that I had a home warranty so told them never mind but then it ended up not being covered. So I emailed them back and they called me the next business day and came over within an hour! Scott came out and told me it just needed some tuning up and the actual opener was in good shape and one of the best ones. So he did a tune up and he helped me change the code for my gate opener!

Called these guys off their positive yelp reviews after getting the run around from another contractor. They took my first service call and responded quickly and took care of the problem and worked around my schedule. Since that first call uv had two other properties needing their services and just like the first call no hassles. Show up take care of it and reasonable prices. They don't hit you with extras like some others do they fix the problem and then they do a full tune up and cleaning on the gate at the same time. My other contractor would charge extra to do the tune up. That's dumb. Just make it happen. That's what they do. They just make it happen without taking you to the bank. Thanks superior for being on the team, your a great asset.


Steve O - Temecula, CA

Superior Gate Services
5
2016-06-21T16:28:39-07:00

Steve O - Temecula, CA

Called these guys off their positive yelp reviews after getting the run around from another contractor. They took my first service call and responded quickly and took care of the problem and worked around my schedule. Since that first call uv had two other properties needing their services and just like the first call no hassles. Show up take care of it and reasonable prices. They don't hit you with extras like some others do they fix the problem and then they do a full tune up and cleaning on the gate at the same time. My other contractor would charge extra to do the tune up. That's dumb. Just make it happen. That's what they do. They just make it happen without taking you to the bank. Thanks superior for being on the team, your a great asset.
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Superior Gate Services